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Excellent service. Ordered a Canon Opture 400 on Monday morning. Received confirmation email within minutes. The camcorder was shipped out on the same day afternoon, and was received withing 2 days. Absolutely trouble free experience, no phone call neccessary. Very easy ordering process and very good price. HIGHLY recommended! |
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6th Ave was apparently having problems with their web site when I placed this order. I had to call to confirm they had received it. Having dealt with them before, this was not typical. Product I ordered was delivered as advertised, on time. |
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I bought a Panasonic LX1 from them. Ordered online on Thursday and the package arrived on Monday. It was a good deal. No phone calls needed to confirm address, no hassle. |
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I placed an order for a new HP PL5000N 50" Plasma from 6th Ave Electronics in NJ ( via the online telephone #) and couldn't be happier. It was delivered brand new, on time, and as promised in a pristine box. I received a deal on it and purchased the extended Mack warranty as well. I spoke to Jeff F, the manager and he is a man of his word. I was so impressed with the service that I placed a second order order for my brother and it was shipped the very next day! Outstanding! A++++++++ |
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Just got a fine deal on a Canon 10D from 6th Avenue Electronics (www.6ave.com). I ordered it yesterday (they're in NJ), and it arrived in Maryland today. Their web site said their price was $1499, but PriceGrabber said that 6th Ave was offering the 10D at a heavily discounted price. I phoned 6th Avenue and told Ray (my salesman) what price I found. He put me on hold and then came back and agreed to the PriceGrabber price with no argument. Ray did try to talk me into the extended warranty (yeah, that's his job) but backed off immediately when I turned it down. No complaints! |
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This is the third time I've ordered from these guys in the last two years (two time this month). Their prices are great and the shipping is FAST. I love these guys as much as I love Newegg! |
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Wow! To steal a phrase from one of our local stores... That was easy. I ordered a Canon DC40 Camcorder on a Wednesday, recieved an e-mail with tracking info on Thursday and received the item on Friday. After reading reviews (of other stores)about problems with bait and switch tactics or companies calling to try to get you to buy more stuff, I was just waiting for a phone call or something. It never came. The only thing I got from them was the camcorder that I ordered at a great price. |
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I've searched long and hard for an honest online merchant that list something that is actually in stock and would not hardsell me overpriced accessoeries. I found that at 6ave.com. I called to verify if the advertised TRV22 was in stock and US Warranty. I got a YES on both, I placed the order, got my invoice in a few moments and a tracking number in a couple of days via email as promised. Great transaction. |
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This company does not honor the rebates from LG. They did not help me at all and I got the run-a-round trying to get assistance from them. |
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6ave.com is an outstanding organization, from having the best price in the category I was searching, to the ease and speed in placing and receiving my order. They have even taken the time to follow up regarding my customer satisfaction. In sum and to date, this has proven to be my best online shopping experience. Oh yes, and just a $.06 charge for the shipping. |
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Purchased SONY DCR-TRV19 camcorder for $419 on Sunday. Recived email confirmation. On Monday,
6ave.com claimed price error and raised price.
This is bait-and-switch on price! |
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I ordered a Pioneer GPS from them and was here days before they said it would be. Would definitely buy from them again. Everything about the purchase was excellent. |
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I have ordered 72HM195 TV from this store. My choice was based on pricing and reasonably (not so my self inflated) ratings.
End result - satisfied with the purchase (availability / speed of delivery). Very dissatisfied with their customer support.
After reading sufficient number of comments, I chose to call the store the next day to aggressively follow up on the order rather then await long lasting sales calls. Initially I was told someone will call back tomorrow / day after (which definitely gave me a feeling the comments on the web were correct); After a few redial attempts, useless conversations and 10 or so transfers, I have gotten to a rep, I made a point to be slightly on aggressive side - the response was simply astonishing - Steve the customer service rep. was rude to the point I have not seen in customer support before then and probably will not see any time soon. Suffice to say that towards the end of the conversation he asked me if I'd like to not to waste any more of his time ... as he have other things to do then to talk to me; with a few very prompt replies to that I was transferred to Jeff in delivery department. From this point on - things went a lot smoother�
The order was placed on Wednesday, delivery scheduled for Saturday (which was rather surprising as Steve insisted the order can not be processed (in / next) week (he was getting a bit confused in semantics of the two.
As delivery was scheduled, I have received a phone call from Dave the same evening (8 pm) in a futile attempt to sell me warrantee with free upgrade (72MX195) � I have declined; -after a few minutes of hopeless attempts to persuade me (through intentional or otherwise technical misrepresentation) sales rep gave up. and the TV was delivered on Saturday as promised in a good working condition.
Delivery was well organized and timed. Credit card charges were late (seems like delivery took place before they charged it). The price was good and some of the sales reps rude beyond my imagination; the others very polite and very �misinformed� about technical comparison of 72HM195 and 72MX195 TV models (I made a point of comparing the two before and calling Toshiba with pre-sales questions)
Final advice � do you homework know the stuff you want, and don�t give in to sleazy sales techniques that remind me of used car salesman�s� approach. They have good prices but don�t expect much more then that � I took a very aggressive approach and it worked this time. If you have to talk to customer support, look for Dave, he had decent attitude and didn�t push too for the options that nobody wants. Finally, buy on AMEX card, - they double the manufacturer�s warrantee up to 1 yr.
if you have any private questions mail me at arthurmnev_at yahoo.com.. |
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Emailed to make sure unit was not a refurb, that they were an authorized Onkyo reseller, and that the unit was in stock. Received an email reply with the hour. Bought the unit online and it shipped out that day. Lowest price I could find on the web, beat Circuit City by nearly 250 dollars, shipped to my door. Great experience. |
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Ordered a portable DVD player. Got confirmation via email. Knew that the shipment wouldn't happen for a few days. Received notification from UPS about shipment from 6ave. UPS delivered on expected date. A good purchase, a great price. Good working with this merchant. |
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Very happy with this retailer. Product came before expected date. No issues. Sealed box from factory. Will use again. |
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I ordered a Panasonic PV-GS250 camcorder from the 6ave.com website on 10/27. Based on previous reviews I was expecting to receive a call encouraging me to purchase additional accessories, but did not. The camcorder shipped via DHL on 10/28 (for .06 shipping!) and arrived 11/1. My only complaint is that the box could have used a few more packing peanuts, but the camcorder seems none the worse for it. I would definitely order from them again. |
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I ordered a Panasonic 50" Plasma on 09-18-05. This was a pre-order special price with shipping estimated to be in (14) days. After I waited (3) weeks, with no contact from the store, I canceled the order on 10-12-05. I ended up ordering from another vender and paid $300.00 more, but they had the Plasma TV in stock. I would not order from this business again unless the item is in stock. |
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Ordered a Panasonic fx9s from www.6ave.com on January 5th where it was at a good price, IN STOCK, and a pretty good rating here on www.resellerratings.com. After getting the confirmation email shortly after, I was confident that the ratings here were right. Then on January 12th, after not getting an email with my tracking # (or my package yet), I decided to call them. After I told them my order #, he said that they just got the cameras in and will be sending my order out that day. They did send us an email with a tracking # and the next Monday, January 16, it finally came ... as far as I can tell, new. After reading some of the horror stories on here, it scared the crap outta me that I would be getting either a used item, grey market, or foreign. Made me feel good that everything was still in plastic, yet the shrink wrap wasn't on the outside of the box. I will never buy from these guys again, and don't reccomend you buy from them either. |
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BUYER BEWARE! TAKE CAUTION BEFORE ORDERING FROM THIS COMPANY - I WAS INFORMED THAT MY PRODUCT MAY HAVE BEEN A REFURB OR STORE MODEL!!
I purchased a Canon Elura 50 DV camcorder from this merchant because they had one of the best prices as well as a relatively good resellerrating. I also trusted them because they have an actual retail store in NJ. I sure wish now I had avoided this company and gone with the slightly higher price with a more reputable merchant.
Here is my story:
I ordered my DV camcorder from this site on 6/23/04 for $437.06, which seemed to be a fair price...and was not low enough to cause any red lights to go off in my head. I was also intrigued with their 6 cent shipping deal on this camera, as that seemed like a great deal. However, upon receiving this camera, I was left with nothing but a bad taste in my mouth.
Upon opening the box, I did find a retail Canon box, but it was well roughed up and had no factory seal - the merchant claims that Canon does not use a seal on their boxes which I find to be strange, because all other manufacturers do. I also found it strange that the strap was already on the camera, when the manual clearly said that I would have to attatch the strap myself. The battery was fully charged upon recept - which is sometimes common, but not always. So I powered up the camera - to my surprise there was a dead pixel in the exact center of the LCD that glows red constantly. After taking my first video with the camcorder I played it back on the camcorder and heard a distinct whining sound on the speaker - it sounded like the tape mechanism rolling. So, I transferred the video to my computer, assuming that I was only hearing the tape mechanism of the camcorder, and I could still hear the whine on my PC. The camera was also very loud when loading and ejecting the tape mechanism - as if it had been used excessively in the camera's short life. I immediately emailed the company, as the customer service lines were closed at that time, and I received a prompt response that basically informed me that the camera was my problem now and that I would have to get my problems fixed through Canon. Boy, what a great retailer - if I had bought it from Best Buy, they would have given me a new camera - no questions asked. 6ave Electronics simply told me it was not their problem. Great customer service - I certainly won't buy from them again. Basically, 6ave electronics offered to "look at" the camera and decide if they would do anything about it, but I would have to pay for shipping both ways, as I had ordered a .06 cent shipping deal. I decided to take it up with Canon, instead.
I called Canon, and luckily they have an excellent warranty policy. They agreed to have me ship it to them, at my cost, and they would return the fixed camera to me at their cost. When I informed them of its defects and the quality of the box received, as well as the strap being attatched and battery being charged - they informed me that my "new" camera may have acutally been a re-boxed refurb or floor model camera - not what I want to hear after I just paid retail for a "new" camera that may not be new. Of course, 6ave had nothing to say about this matter, besides that it was not a refurb - well...Canon knows their cameras better than 6ave, so you make the decision! So, $20 later (for shipping to Canon) and about 3 weeks of "downtime" I am still anxiously awaiting the reuturn of my brand new "refurbished" camera...that had to be repaired immediately after it got to me. I am extermely disappointed with the service I received and will NEVER buy from this store again - no matter how tempting their prices may get. I just hope that Canon is able to fix the wear that this camera evidently got - and I salute Canon for fixing the camera, even though, if it was a "used" camera, they didn't have to. |
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Lowest price. I got $0.06 shipping and my Z650 camera arrived in two days. Have ordered from them before with the same results. Fast, no nonesense service. Definately recomended. |
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Upon receipt of the item I contacted 6ave.com customer service via email to request return information as I had ordered the wrong item. I agreed to pay the 15% restocking fee. After a follow-up email on 4/14 they responded on 4/15 with a toll-free number to call as they do not process RMAs over email. I called on 4/20 and they refused return stating it was past their 14-day return policy. Even after explaining that their customer service didn't respond for 10 of those days they still refused the return. I filed a complaint with the New Jersey BBB requesting arbitration. |
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Placed my order for a Panasonic cordless phone on May-6, I rec order via Fedex on the 7th
Keep up the good work |
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unit arived not working, called them two weeks ago, they still have it.
It was suposed to be a 72 hr. turn around,I been calling everyday and every day they tell me its going to ship today. If you want lies and deception w/ a friendly voice at a good price ,then this is the place for you. |
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I ordered a Monster Cable 3-way coax splitter which was instock with 6 cent shipping. They shipped it that day via Fedex 2 day in a huge box. Everything was great and I would order from them again. |
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Have been looking for a camcorder for the last 2 months. Mainly due to my rural location I searched the internet exclussively. After much consideration and investigation I settled on the panasonic 400. Monitoring pricegrabber, and reading multiply reviews about online vendors, I picked 6ave.com as my first choice. Had a very good experience. Was given the opportunity to purchase accessories by the salesperson but was not "pushed" in any way by him. Was told when I could expect the camera, gave him my CC numbers and that was it. Recieved the item in good order and would, based on this experience, not hesitate to order from them again. |
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Ordered a Canon camera from 6ave.com July 10. I waited 4 days and the tracking page still indicated that it was in processing and not in the delivery stage. I called and was told it was out of stock even though the web site said it was in stock when I ordered. She then said it would take another 21 days to even get it in at their store. Needless to say I cancelled my order. I feel that 6ave.com should have informed me of the delay and that the erroneous "in stock" info on the site is very unsatisfactory customer service. My advice if you wish to order from them, you had better call first to check stock status. |
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Purchased a new Kenwood receiver from 6th Ave. Had the best price by far. Order was confirmed and shipped and arrived on the day they said it would arrive (about 5 or 6 days UPS ground). Nicely packaged, box within a box.
Was happy with my new purchase from them. Just wanted to post my comments to let other people know.
Just a side note: Was impressed that they responded to the negative feeback on Pricegrabber.com. They wanted to find out why the customer was unhappy with the service and would provide an explaination to that customer. |
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Recieved confirmation within the hour, order shipped next day with tracking number emailed to me. Was able to track it to my home. Price was the best on the web. Five stars. |
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Couldn't believe it came so fast. Last Saturday night I order it, and now I receive it on Tuesday. Never has such a fast delivery experience. The price is great by the way. Cheapest I can find online. The shipping cost is quite reasonable too.
Oh, boy, the one who wrote the review really make me nervous, so I unpack the camcorder pack and test everything. It's a wedding gift. I don't want it to be refurbished. Well, so far it's just ok, nothing wrong with it. What a relive! |
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I ordered a SanDisk 2GB Extremem Compact Flash card on Friday. The had the best price and great reviews. I receieved it arrived by 10:30 AM, Monday. I would highly recommend them and would definately buy from them again. |
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I ordered a onkyo tx-sr502b receiver over phone as I noticed weak encryption for online form. So I placed the order over phone. The guy told me that it might take 7-8 days as it is not in stock and they need to get it from somewhere else. However, their price+shipping and resellerratings.com is very positive, I placed the order. Surprisingly, I got email next day that my item is shipped. I could not beleive that if they had the item in stock. Anyway, 2 days later, I got the big box through UPS, and I opened it. To my surprize, it has onkyo tx-sr503b instead of 502b which. This model is 7.1 system instead of 6.1 system and probably little more expensive. I am very happy that they decided to send a better model rather than make the customer wait for 7-10 days. |
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I ordered a Panasonic Lumix DMC-FZ5S digital camera over the phone. The salesman asked if I wanted to purchase an extended three year warranty for an additional $39.95 and I agreed and that was that. The transaction was very smooth and pleasant. I received an email confirmation the same day, and the camera arrived brand new, as described, in just three days. And shipping was only $.06. I am very satisfied and highly recommend 6ave.com for all your electronic purchases. They are very reliable.
Update: I purchased a Panasonic 50 inch Plasma Flat Screen TV for the amazingly low price of $2222.06 - the .o6 was for shipping and no tax! The item arrived in perfect condition within three days - another great transaction from 6ave.com. I always look at their prices before going to any other vendor. Very highly recommended, honest vendor! |
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Ordered abd shiped within one day. Great speed and service! |
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I ordered a digital camera and memory card on Wednesday 7/13. I received an email with the UPS tracking number on the evening of 7/13, and both arrived by UPS on Monday 7/18.
Unless something goes wrong with the camera, I have no complaints with this merchant. |
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Excellent online transaction. Easy order, fast shipment, great price. |
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They certainly do have one of the lowest price on electronics. I called them and everytime got immediate and professional service. They still refused to pricematch CircuitCity on one item they said was below their cost.
I ordered through their online site. Everything came in shipping as ordered within few days. I had questions after ordering and they answered right away.
They are a recommended reseller. |
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I ordered a Canon 10d camera online. 6th Ave Electronics showed 7 of these hard-to-find cameras in stock. When I completed the order it then showed 6 (real time inventory). I had a confirmation/UPS ground tracking number the next day. I sent them am email question which was answered within an hour (very fast response). My order arrived today (5-7-03) as promised, very well packed, and for the price specified. I am very pleased with this company's service. |
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I don't usually comment about good service (i.e. as the old saying goes, "you usually hear about the one building that burnt down, but not about the three that went up"), but in this case I feel moved to leave a comment about their great service. 6Ave left me messages on both my voice mail at work and at home and wanted to ensure my satisfaction. There was no additional sales pitch which too often is the case with on-line merchants. Thanks 6Ave! Keep up the great work. You set the standard in online ordering and customer satisfaction for which others should follow! |
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On 27 Aug ordered a sony DVD 403 camcorder for $718 with 6c shipping. Even though there are other companies advertising this cam for less, I went with 6ave.com as it has a good rating here. It was not available to order online, only over phone. I initially called to check the price and if it is in stock and the sales guy (Perez) told me the price and its in stock. I straight away ordered .. there was no pushing for any thing else though I myself ordered a bag for it also. Immediately got an email confirming the order and today 2nd sep DHL delivered the cam (just in 3 days). After opening, found it in original sony packaging, everything in order.
Based on my experience, I'll definitely shop from them again. Only complain is that, never got an email saying it is shipped nor on their website, it gave me a tracking #. |
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Great price and prompt delivery. No games or bait and switch. Would definately buy from again. |
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Excellent price, service and delivery. Sharp 20" LCD/DVD works great. |
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Customer service representative stated that my order would be shipped the next day. My order was not shipped until three days later.
My question was evaded when I inquired as to why my order was not shipped as promised. |
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I looked far and wide for a low price on a Panasonic Lumix DMC-FZ5K camera from a reputable seller. Every time the price was what I wanted, the service was quite questionable. And then I found 6Ave. The price was great and shipping was $.06 so I went for it. Ordered on friday afternoon, I called on Saturday to check on my order and my call went right through. The man on the other end was quite helpful and assured me that the camera would ship on monday. I was sent a tracking number monday and the camera arrived a day earlier than projected. Great camera, great packaging and a call the next day to see if my order was as it should have been. I can highly recommend these guys and their professional service. |
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I was very pleased with how quick and easy it was to order my Sony KLV-S23A10 LCD TV. I ordered it on Sunday 7/31/05 and received it on Wednesday 8/3/05. I did receive a call on Tuesday 8/2 to verify my order and try to sell me an extended warranty. I declined and was not pressed for any more items. I was told the set would be delivered in 7 days. Imagine my surprise when it came the next day. Not bad for 6 cents shipping. The set was delivered in it's original box inside a much larger box packed full of peanuts. I felt this extra step was smart to insure no damage. Everything should be this easy over the internet. |
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Very bad experience. I origonally ordered this unit but typed my address wrong. I received an email from 6ave.com a day later saying unless I send them a signed letter, copy of license, etc my order would be cancelled. Fine, I don't really need another DVD player anyways.
To my surprise I get an email saying it has shipped (to a non-existant address) a couple weeks later. I wrote 6ave and of course got no response. Luckily I was able to get things straightened out with UPS and finally got the thing.
Last night I opened the outer box and could see that the JVC box wasn't taped shut well. Uh oh. I open the box to find a scratched up unit, a manual with "Bought from 6ave.com 12/2" written on it in pencil, nothing in plastic bags, batteries in the remote, etc. Obviously not new and at best a returned (if not damaged) item.
I then tried playing some DVDs... reading disc... reading disc... reading disc (5 minutes later)... no disc. Great, so the used unit I received didn't even work! So after mailing 6ave (no response) and calling dozens of times I finally got through to customer service. The only option for return is the have UPS pick it up. I was specifically NOT allowed to drop it off at a ups location. So, now I have to wait 3 or 4 business days for UPS to show up at my office so I can exchange the item for a functional unit.
Overall this has been a nightmare. |
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BEWARE! Even after doing research an checking the reseller ratings one has to be very careful not to be cheated.
I purchased a camcorder online for $3000 and $133 for next day shipping. An e-mail arrived asking me to call customer service to verify my credit card. Sounds good and safe, a caring company...No just the opposite.
Although it says they need to verify the credit card before they charge the amount, look at what happened.
After a short conversation with a sales rep who said he would upgrade the warranty to 4 years and "throw in" a UV filter and expedite shipping for $299.99 to which I verbally agreed. When the invoice came it wrongly showed that I had also ordered a panasonic plasma tv and the $299.99 had mysteriously gone up to $799.99! I called and asked what the problem was and was told it was a "server glitch" and I would get the proper invoice. The second invoice arrived with no decrease in the cost but the plasma tv was replaced with a UV filter (which you can get for $40-50).
I concluded sadly that this was the usual scam mentality and as I hadn't verified the order no money would be taken from my account. How wrong I was! When another purchase was later declined by the bank, I called only to find out that over $3799 had been charged. I was furious!
I am still trying to resolve this matter and will keep you posted as to the outcome.
Will 6ave.com do the honourable thing and set it all right, thus preserving their good rating, or will they desend into the scam trap and force it into litigation. I hope for the former and feel only trepidation for the latter. Watch this space. |
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I was verrrrry nervous about ordering a Sony Camcorder from an online source since hearing and reading all of the nasty horror stories of those SHADY, GHETTO, RIP-YOU-OFF, Brooklyn(718) NY stores. It's a shame that these stores are the ones that basically pay for our photo and video magazines (as advertisers) otherwise the magazines could just not show their ads at all and save a lot of unknowing people a lot of DRAMA. Anyway, I placed my order with 6ave.com late Saturday night, the 22nd of May. So naturally everyday following I would anxiously enter my Invoice# on their website to see the status. By the 4th business day I was worried becuase my order still was "being processed". The site says USUALLY ships in 1-3 business days, on the order it says if not shipped in 4-5 business days, please call us. (Oh great, one of those call us and we'll sell you crap you don't want for a really high price because we think you're idiots and will fall for it.) WRONG! The order was shipped at the end of the 4th day, and I got it on Friday, the 5th day(May 28). It arrived in perfect condition, brand new, double boxed with popcorn! I am very satisfied with my purchase from 6ave.com and would definately order from them again! Plus, the shipping was only 6CENTS, and NO tax!! |
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Great seller. I ordered the camera Friday morning. Friday afternoon I received a tracking number. The camera came Monday morning, packaged very securely. I'll do business with Sixth Avenue Electronics again in a heartbeat. |
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Fantastic buying experience! I purchased the Denon 3803 surroundsound receiver for an unbelievable price. I found out about it at a forum at home theater.com. I received it 10 days after ordering, double boxed with plenty of peanuts. These guys deserve their very high rating! |
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I ordered a SONY DCR HC85 camcorder. Their prices was okay (not the lowest). I got an automatic response e-mail with my order number. After the e-mail I haven't heard from them for a week. One week later, I called them to ask the status of the order. They told me that they don't have the camcorder, looking one from their retail store and will ship the item in 48 hours. Next day, I got an e-mail from them canceling my order because they were not able to find one.
If they have contacted to me after a day or two. I might have ordered the item from somewhere else and get it by now.
A store should inform its customers and got their blessing if they don't have the item and need extra time to provide one. Some customers might have time to wait some don't. It's not the store's decision, it should be customer's decision if extra time is necessary to process an order. |
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A few bumps along the way during the billing, but item was shipped and received within a few days. Excellent customer service and resolution. |
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I live on the West Coast and on May 5th I purchased an Olympus 5060 using the toll free number. The order taker said it was in stock and would be shipped the 6th or 7th.
It was shipped as stated and arrived the following Wednesday well packed and new.
I consider this excellent service! |
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Recieved my DVD player in no time at all. Great service and a great price. Got 0.06 Cent shipping on top of all that. thanks 6 ave. |
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I was a bit cautious ordering from a company that only had 4 reviews so far, but they were all good so I took a chance. I had been looking for a good price on a 5-disc dvd player for about a week, and 6th Avenue beat all of them on the price by about $20 and shipping was cheaper, too. I ordered a 5-disc dvd player from them morning of December 30th. UPS received the info late Dec 31st but UPS did not pick it up until late Jan 2nd. It took until 9:50pm on January 8th before I got my package. It took a week and a half to get it, but I cannot blame 6th Avenue for UPS' slow shipping.
The large box arrived and was very well packed - too well! I *HATE* foam peanuts! The dvd player's box was inside another box and had about 3-6 inches of foam peanuts all around.
When I was looking around for prices, their website was down a few times which made me skeptical. Besides UPS taking their sweet time delivering the box...
I am very satisfied with 6th Avenue and will order from them again. I would also recommend anybody else to give them a try. |
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I purchased an Onkyo Home Theater system from 6ave. They sent a confirmation email shortly after purchase, and updated me with another email once the product had shipped (which was pretty quick). Product arrived exactly as described. I would definitely do business with them again. |
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Purchased Panasonic LX95 portable dvd player. 6AVE was about $30-40 cheaper then everyone else. Ordered it Thursday at 2000 with 2nd day air shipping, it shipped Saturday at 1500, received it Wednesday at 0930 (it would have arrived Tuesday, but DHL made a handling error, which DHL informed me of).
6ave did not call with any sales pitch, they shipped it on a Saturday (which usually costs extra). Very happy with their service.
One note: the order tracking section of their website does not actually exist; you will have to call customer service to find out the status of your order. They did email a notice with tracking info when the product was shipped. |
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6th Ave. Electronics is tops in every way. The price was the lowest I found. The 6 cents shipping and handling was outstanding. The service was unbelievable. I ordered on a Saturday evening and I actually think the item was shipped on Monday which was Labor Day because it arrived in Il by UPS Standard Shipping on Thursday which is less than 3 full business days.
I was so impressed that I told my neighbor about how pleased I was and he will probably also order from 6th Ave. Electronics. I'm kind of a novice when it comes to electronics so I showed my neighbor how great the DVD recorder was and he pointed out 2 features I didn't even know it had. |
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Excellent Experience. I purchased an Olympus camera over the phone tuesday night, and had the camera in my hands on Thursday. No pressure -salesman asked if I wanted any accessories, but didn't press. Arrived excactly as promised, factory sealed, with all accessories. |
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Ordered Fuji camera with no hassle- received order within 1 week of order date- product received was brand new in original box & sealed- i would do business with this seller again when needed- they had the best price of all stores on the web- smooth & easy transaction- highly recommend this store- JD |
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I ordered a Lumix FZ30. I looked a round a long time and finally decided in 6ave.com. I was hesitant bc of the many horror stories, and it is a lot of money. I ordered on Tuesday evening 7.40 pm. I didn't get the conformation e-mail, so I e-mailed them in the morning (march 15), I got a response saying it may have gotten lost in my junk e-mail, which is likely. So, they told me it would ship in 1-3 business days. In fact, it shipped that afternoon, it arrived the next day...all for what .. 8 cent shipping. I was impressed by the speed.
Everything appears to be in the box, and the camera seems to work great. No sign of it being used or anything. I shot a couple dozen pics, not too many but like I said it seems to work great.
So, I can say I am happy and impressed. Of course, I would always be hesitant to buy online, especially for a lot of money, but 6ave.com I would likely buy from again, should I require something. Oh,and also, no sales pitch!! Just the e-mail. Nice!! |
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Great company! Excellent customer Sevice! Great Deal! I bought a Mitsubishi DLP projector. Item shipped out right away and arrived in Flawless condition! Best price on the 'net. HIGHLY reccomended.
:) |
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wow what an experience - ordered a sony home theater in a box (ht-ddw840) - lowest price - reasonable shipping by ups - ordered monday arrived in northern viginia thursday! installed thursday night - stayed up too late watching the Matrix with home theater surround sound - would definitely use them again. |
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ordered online with delivery on date promised. onkyo hts760 rocks and i am very happy with price, product and seller. I would use this seller again |
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Purchased a Sony Car Audio head unit from them (7705 model) as well as a pair of Sony coaxial speakers.
After I did not get a shipping confirmation within a few days I called them. They told me that the Head Unit was out of thier warehouse stock and would have to be transferred from a retail outlet. It would be 5 to 7 working days. Yesterday was the 7th day and still no shipment. Thus, I called them again on the 8th business day and they now tell me it's going to ship in 48 to 72 hours from today.
I'm skeptical and a little disgruntled that they are not delivering on-time. |
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On Saturday January 22, 2005 I ordered a Panasonic Lumix DMC FZ 20 Black digital camera via online order from 6Th Avenue Electronics due solely on the overall recommendation given by Reseller Ratings.com. I had also just finished reading the most recent ratings of this retailer which by and large were not so good. By and large, I ordered from them anyway due to their online promise to ship the selection within 3 business days and the shipping cost was only 6 cents, not to mention that this retailer had the lowest price at the time and was the recommended retailer as being the best buy by Resellers.com. I must further note that this retailer was never even mentioned by numerous other online selling associations, or review sites. Upon placing my order, I received and immediate E Mail reccognition of my order and was given an invoice number as well as cost to be billed upon shipment. This shipping date occurred on Monday January 24, 2005 during the worst snowstorm blizzard in the history of the East Coast . Upon shipping, 6Th Avenue Electronics immediately E Mailed me a UPS Tracking Number with an expected arrival date of 3 days. I did track it, and it arrived as promised, in excellent brand new sealed box and well packed in shipping peanuts. 6Th Avenue had never made any attempt to sell me extras, extended warranties,accessories, or to call them. Neither did they ever call or E Mail me for such solicitations ! I am extremely happy with the product, service, delivery agent and price. I was billed exactly and only as origionally agreed ! Thank you 6Th. Avenue Electronics, and Resellers.com ! I just wonder why other retail search engines do not recognize this company as they seem to recognize others with much shadier reputations ! |
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I had a very pleasant experience with Sixth Avenue. I ordered the item online without any hassels from anyone. The product arrived early. Although it was a great product, I decided to return, as I changed my mind about which camera I wanted. When I called to inquire about returning it, the representative was very kind and told me exactly what to do. Everything went very smoothly and as promised. Unfortunately, the company (Aces Club) that I ordered my next camera from was terrible. I still don't have my camera from Aces Club, and I ordered it about two months ago! I wish they could be more like SIXTH AVENUE! |
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I called them on August 12th, Saturday to check to make sure the Sharp LC-37d90u was in stock and the sales person confirmed it. Then he asked if I wanted to place the order directly with him. I said no, I'll order it through the web. Then he said that I should get extra warranty because it is expensive, which I declined. After that he didn't try to nag about it. So the phone conversation was good. The guy is just doing his job by trying to sell extra stuff, can't blame him. But he wasn't trying to oversell, which is a good thing.
I ordered LC-37d90u from their website on August 12th and received the E-mail of course. I called back on August 15th (Tuesday) to check if it has been delievered. The guy I talked to said it was sent out on August 14th and gave me a tracking number so I can check the status through the shipping company's website.
I finally received the unit on August 23rd, I live in CA.
The only problem I have is with their policy when receiving the product. Their policy clearly states that TV's 37" or larger needs to be openned when received to make sure it is not damaged. If it is, then I can refuse the shipment. But when I wanted to test the unit, the driver told me to sign it and wouldn't wait for me to plug it in to see if it works. So I'm not sure how I can refuse the unit. He wouldn't be let me open the box. I think 6ave.com should have a better arrangement with their shippers. I'm assuming by refusing the shipment, the driver will take the unit back immediately or something.
This is my first purchase of this magnitude through the web. I think if I had to do it again, I would check for a better return/receiving policy.
So my experience with 6ave.com is good since the LCD works. But I'm not sure what would happen if the unit did not work since I was not able to test the unit and was rushed by the driver to sign for the delivery. And based on 6ave.com's policy, I will have to go through Sharp to fix the unit and can't exchange for a new one from 6ave.com. |
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Excellent. After ordering the JVC XV-F85GD DVD player, I started thinking about it and figured that the price was so low (half what others were selling it for) it had to be for a refurb even though it did not say so on the site. But, even so, the price was lower than other sellers' refurb prices.
Product did not ship right away, so I wrote to customer service asking about it...and got a quick reply(!) stating it had gone out that day, which was two days after ordering, as was clearly stated on the Web site if I had bothered to look. duh.
Arrived today and it's not a refurb - it's brand new with USA warranty!
Good job 6ave. You just made a loyal customer. |
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Very Satisfied. I bought a 50" Panasonic Plasma TV. The only hassle was that they called me 2 days after the order to try to sell me an extended warranty before releasing the order. I refused the offer and the TV arrived 4 days later in perfect condition. I would purchase from them again. |
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Great experience! Bought a Sony P200 digital camera and 1GB memory stick. In addition to 6th Ave had best price that I could find, they are an authorized Sony dealer per Sony's website. I was quoted 5-7 business days for delivery and my order was delivered by DHL in three days. Item was as expected, sealed retail packaging, no calls from anyone to verify credit card or to upsell me on anything. An overall excellent transaction. Will definately do business with them again. |
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They had the best price. Their customer service was excellent. Their online ordering was excellent. Their shipment and delivery were faster than I thought it would be. |
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I recently purchased a Sony HDTV. I ordered it on Monday and received the TV on the following Friday (Florida). The invoice amount was exactly as I was told at the time of order - no shipping cost surprises. I saved $425 vs. buying from local retailer. I'm totally pleased with the buying experience and will be ordering again. |
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Ordered the Canon SD450 and received it in a day with 6 cents shipping (it helped that I live 20 miles from the store). The price was the lowest I could find. I would order from them again. |
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I bought a Panasonic 61 inch LCD RPTV. Received the TV about 10 days after I ordered the TV online. No complaints of the service. |
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Good seller. They were nearly the cheapest rate, did a GREAT job with the packing, and shipped promptly. What more can you say. This is the kind of service we should expect and that's what I got. |
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I purchased a Panasonic Lumix FX07R from 6ave.com. This is the first time I bought from 6ave.com. It was the best price (with shipping) I found for the FX07R that is NOT an import model. I read some horror stories about 6ave.com but my experience this time is nothing but good. No pressure sales tactics and the item was shipped promptly and the shipped item was new. I will definitely check 6ave.com's prices before I buy online next time! |
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One of the smoothest ordering experiences ever, for me. 6th Ave. sent me a confirmation within hours of my order, gave me a tracking number that allowed me to track shipment of dvd player right to my door. Ordered on a Saturday had it on the next Thursday. I was extremely reluctant to order electronics on-line. This quality experience made be a believer. |
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Ever hear of a retailer that ships too fast. This is one. I was hoping the better half would be at work when the package arrived, but to my suprise the package was delivered in only 2 days, causing me to do some quick thinking.
This is the second time ordering from 6Ave.com and both times went without a hitch, and the price couldn't be beat. Definitely on my preferred retailer list. |
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Though I was initially hesitant, I did purchase an LCD TV from this company. Everything went very smoothly, I just wish there had been a little better communication. The device arrived as advertised (new, in the original packaging) and is great. Though only one person, I had a very good experience with this company on a major purchase. |
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Very quick service. Price was by the far the lowest of all the sellers and the dvr (HR10-250) works great. |
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Best price with reasonable shipping cost. Order was filled and shipped promptly. They even e-mailed a tracking number that actually existed. We have had some bad experiences using lesser known online operations, but these guys seem to have their act together. |
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Great transaction! Only a few comments here but found a good rating at Pricegrabber.com also with many more entries, so I gave them a try. Got a Canon ZR50MC digital camcorder at a good price, reasonable shipping and good packaging. Ordered on Monday 01/20/03, shipped out on Tuesday 01/21/03 and received on Wednesday 01/22/03. Can't ask for more than that! Product is new with full US warranty (not grey market junk). Will definitely keep them in mind again for accessories and future electronics purchases. |
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Great fast service . Will buy from again
Two thumbs up !!!!!! |
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I originally ordered a Panasonica TH50PX500 Plasma TV from 6ave. At that time, (10/22/05) these units were on back order with an estimated 3-week waiting period.
On 11/5, I got a call from Steve at 6ave informing me that these TV's were still on back order and I could wait if I wanted or he would offer me the identical unit made for HP (PL5000N) for the same price and throw in a five year warranty for an additional $300. After doing my homework, I determined that his offer was a good deal. I got the TV and the extended warranty for several hundred dollars less than the price of the TV alone at most dealers. The unit arrived a week later in perfect condition. |
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This merchant listed a Toshiba HDA1 for 367.00 w/ .06 shipping. I ordered- after a week of no confirmation I called the 800# (which is nice) and got right through. The gentleman said it would ship this week. I got a email on 11/21 saying that the item had been "OVERSOLD" and they would not be getting any more in. The website has a new IN STOCK price of 394.00! They made me wait almost two weeks for my order and would not honor thier prices. No appology when I pointed out they still had it listed. I think thier ratings are "OVERSOLD"- I buy online everyday- this is bad business. |
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I ordered a SONY CyberShot DSC S90 from 6AVE.com. The final price was $146.00 (no tax, 1 cent shipping). The price is the best I can find. I've been constantly checking the price in end of Feb (even until today). I still can't find any better price.
The order was shipped by DHL. The oder took about 5 business days to arrive. Over all, I'm very satisfied with the price and speed.
About the customer service, I can't give any comment. Since you only contact them when you have trouble, this certainly not the case. |
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Before buying from 6ave I went thru all the ratings and was a little skeptical about buying after seeing so many negative ratings. So here is the story. Was in the market for Sony DCR-PC330 camcorder and went to pricegrabber to see the lowest prices. To my disbelief I saw 6th Ave advertising for $999.99 + $0.06 shipping (on backorder for 21 days). No way I thought as the price from authorized dealers was in the 1599-1699 range. I went ahead and ordered to see what happens.
I got confirmation for the order. I waited 7-10 days and then called their 800 number. Waited about 35 minutes and someone said that it was still in backorder. Called again after on 23rd Oct, the person said it was shipping out that very day. Anyways after waiting for a week I got the camcorder. Opened it and saw it was brand new and called SONY to confirm that the serial number was for US (not grey market).
Can you believe it a $1699 camcorder for $1000? Well 6th Ave ROCKS!!!! They not only honored the price but also shipped it free to me. Only grudge their Customer service takes hours to answer.
DEFINITELY 5 STARS.... |
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Very Competetive Pricing
Would definetly Purchase Again
Instantanious Shipping, I ordered Ground Shipping and my order was deliverd on the third day!! |
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Excellent service! I had shopped around online for 2 weeks for a Sony DCR-DVD301 camcorder. The companies with the lowest prices actually had poor vendor rating on Resellerratings and BizRate. 6th Ave Electronics had the best "legitimate" price once you factored in the $0.06 shipping costs. My camcorder was ordered on 7/14/05 (ground shipping via UPS), and shipped the next day. I was able to track the order via UPS.com and I received the camera yesterday (7/19). I was pleasantly surprised that the camera shipped so soon and was equally pleased that the shipment contained everything that was expected. |
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I was phone after 10:00 PM at night by a guy who sounded as if he was on drugs. I told him this is too late to be calling my house and his response was that his store closes at 9:00PM so it's my problem. He was a real jerk and I asked him to just cancel the whole order out. He refused and said that he has all the power and there was nothing I can do. I canceled my credit cards because this company was so strange I was afraid of future fraud. DON'T BUY FROM THEM EVEN TO SAVE A FEW BUCKS |
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This is a great company to deal with online. They will answer any e-mail or phone call almost imediately. Will order from them again. |
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Best price. Had the item I wanted. Unit was delivered on the day it was promised. |
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Extremely satisfied. Placed the order for an Olympus C-5060 camera (great price $430 by the way) on Monday night, called in to check the status Wednesday morning, got the UPS Ground ship confirmation that night, and received it at my door Thursday. The customer service person was polite and to-the-point.
Highly recommended! |
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I ordered this a canon powershot s60 5 megapixel digital camera from http://www.6ave.com - I was a bit nervous bevause I've never dealt with them before. However, my camera arrived safe and sound, so I'm a pleased shopper.
I ordered the camera on Sunday, and received it today! (Thursday)
PROS:
- no irritating "post order" phone call - everything done online - no nagging upsell for accesories
- easy to navigate website
- great price
- tracking number received within a day
- fair shipping ($9.20, UPS with tracking)
- excellent packaging (styrofoam peanuts, big box.)
CONS:
- signature required for delivery. Good for security, but can be a hassle. |
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ordered a panasonic DMC-FZ50 on a Monday morning, used two day shipping. I phoned in the order to avoid receiving an email to confirm (speeds up the process to order by phone). The sales person was friendly, asked if i needed any accessories or extended warranty, i declined, he said ok... no pressure tactics at all. Camera shipped tues. and got to WA. state on thur. Most excellent. I would recommed them without reservation. This was my first experience dealing with Sixth Ave. Electronics. I was tempted to go with a couple with much lower prices... until i started checking them out... they went by several names and there were nothing but horror stories about them on here... glad i found this site. |
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I ordered a Olympus C-5050 by phone on 12/12 and was promised delivery on 12/17.
Usually, I prefer to use a merchant's online order form, but I didn't feel comfortable using the web to place my first order with 6th Ave. A typical scam used by the shady merchants on the web when a customer places a online order is to email the purchaser requesting a call back to verify their address/credit card info, with the sole purpose of tring to sell over-priced warranties or accessories.
If 6th Ave. had been this type of merchant I didn't want to waste time waiting for a camera that wasn't going to be shipped. I wanted the camera in time for Christmas, and I figured if the sales rep tried any shennigans I would not place the order but move on to the next merchant on my shopping list.
I placed the call to their 800 number and after a short wait spoke with a sales rep. He was not very personable, but he didn't try to sell extended warranties or accessories that I didn't want or need. I gave him the shipping address and credit card info and completed the order process without any snafus. I recieved a email the same day confirming shipping and billing information. On the 15th I recived a second email with a tracking number and projected delivery date, impressive!
Camera arrived on 12/17 as promised. Camera was double boxed in new condition with original unsigned warranty card. 6th Ave price was the best I found on the web for the C-5050.
I would highly recommend this merchant, and plan on shopping their web site for my next online purchase. |
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really nice company, it was slow shipping but that is in no way their fault, i ordered on the 23th of dec. and they were closed on the 24th and 25th, but as soon as they opened on the 26th my shippment was shipped and i was emailed a tracking number, from there all the delays were because UPS sucks ;) sorry but they do, compared to the good old United States Postal they are crap. but whatever 6ave. has great prices and is a great Estore i will buy from them again if they have anything i want. |
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BEWARE!!
HORRIBLE...HORRIBLE...HORRIBLE EXPERIENCE.
When I ordered the camera I asked if they had it in stock and they said "yes". 2 weeks later I called and they didn't have it in stock but would get it from one of their stores and have it overnighted to me... almost 2 weeks later and I called again -- not only was the camera not requested from their store, it would take at least 2 weeks more for me to receive it. Customer service refused to let me speak with a manager and said if I wasn't happy to cancel the order -- which I did. What a wonderful way to treat and keep customers. |
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I purchased a Denon 3803 on Nov. 25, 2003 after hearing about a hot deal that was posted on hometheaterforum.com. At first I was hesitant to order, but once I confirmed that they were a Denon authorized e-tailer all of my worries disappeared. I even phoned them to verify that the unit was in stock, and after I placed the order it shipped out a day or two later. The unit was brand new, and the serial numbers were intact. :) |
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Easy to use webstie. Great prices and shipping rates. Received new in box items as advertised in 6 days utilizing regular shipping. Definitley would buy from 6th Ave Electronics again. |
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Highly recommended. Best price on Lumix Digicam. Inexpensive (6 cent) delivery charge and absolutely no hassles at all. Ordered on Saturday arrived on Tuesday in perfect shape, well packed. Would shop here again |
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Other than that the store was out of stock of the Olympus C-7070 on the day I placed my order, I was extremely pleased with 6th Avenues' performance. I received the camera within 24 hours of shipment. The price, with shipping, ($349.06)was below that of the very low cost providers with low ratings, after shipping was added in. The camera, fresh from the factory, was carefully packed. I was contacted by both e-mail to announce shipment and 'phone to follow up. Therewas no pressure of any kind to encourage me to buy unnecessary accessories. I recommend this vendor to all amateur photographers with a tight budget (and everybody else). |
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Bought an XM radio. No problems. Good packing. Cheap. Will use again. |
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This store is very professional. It requires me to call in for non-billing address shipment. The process is very fast and the customer service is very good. I recommend this company. |
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amazing service.Placed an order at 5pm, send
email to check shipping date.Got response in two hours with UPS tracking number.Product arrived on time in very secured package. |
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From I placed the order to the time I got my G3, it only took no more than 4 days, unbelievable efficiency and price. Highly recommended! |
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Ordered a 32" Toshiba HDTV LCD on Sunday. It was delivered "double boxed" Thursday. This is my second purchase from 6th Ave. Highly recommended! |
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Great price, great service.
Shipped on the exact day ordered, polite,helpful and never pushy customer service.
Great product. No cheat.
Highly recommand! |
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Good service and great low prices. I ordered a portable DVD player from 6th Ave and received order confirmation the next day. The third day after ordering I received delivery notification from DHL with tracking info. The product was delivered on time and was packaged well. No problems with the product. Customers love 3 things from sellers: 1) Low prices, 2) Immediate order feedback, status, and tracking info, 3) timely, courteous, and helpful customer support. 6th Ave. seems to have these attributes. I'll shop with them again for sure. |
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After reading the reviews on Wisetronics and attempting to purchase a Panasonic DMC-FZ50 digital camera from them anyway, because of the great advertised price, and subsequently finding out that the reviews on the website were aboslutely correct, I ordered from 6th Ave. on a Tuesday and received my camera on Friday. They only charged $0.06 shipping! So, if you want to order a camera from a store that won't require you to call and confirm your order and cuss you out when you tell them that you won't need the extra battery they want to sell you because the battery supplied with the camera only lasts 20 minutes, a lie!, then pay a few bucks more and you won't have to contend with such out and out fraud! 6th Ave. was so painless, I kept waiting for something bad to happen, yet it didn't! |
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After a bad experience with ClickForDigital.com, I was very leery of most vendors. So, I did my research and took a chance with 6th Ave. They were very courteous and didn't call back to confirm my order and try to sell me anything. The Canon digital camera I ordered arrived within a week. The package looked brand new and the camera worked fine. I'm very impressed and would definitely order again from them in the future. |
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To Whom It May Concern,
These guys are terrific!!!!!! I ordered a Sony camcoTo Whom It May Concern,
These guys are terrific!!!!!! I ordered a Sony camcorder DVD-403 on Aug. 18th(order# 121205). The next day I got confirmation email from DHL to let me know the camera was on the way. It arrived several days later, just in time to film the birth of my first newborn baby.
I saved $265 over what it would have cost me to buy the exact same camera from the local Circuit City or Good Guys store. Since I did not have to pay tax, it saved me another $82.42. A DIFFERENCE OF A WHOPPING $347.42!!!!!!!!!! How do these guys do it?
The camera was brand new in the original Sony box (and I�m an anal stickler when it comes to checking the box/packaging to make sure it�s never been out the box after leaving the factory), and arrived quickly on my door step! This is internet shopping at its best!!
Maybe 6th ave. has an occasional negative review, and maybe it�s even for good reason. I tell you though, with these savings it�s worth it to take a chance and try these guys out. I�m very glad I did and I will buy from them again for sure. I will also refer them to my friends including my best buddy who is also looking to buy the same camera. I�m glad I can send these guys more business, as I hope they�ll be around for a long time to save us consumers big bucks.
By the way they did try to upsell. At first the deals sounded OK so I went along with it. As my sales person (think his name was Steve) was ready to finalize the order, I changed my mind and stuck with just the camcorder. He was totally cool about it, no problem!! I never received any other follow up calls to try to upsell me again. And even if they would have it would have not bothered me. Who cares if you save $347 bucks?
Go buy with confidence, I did & will again. A+ company!!!
e |
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Excellent experience overall. Placed an order for a receiver, they sent me an email within a couple of hours saying that it was discontinued. I thought, he goes the bait and switch. But instead, they apologized for the mixup and offered to sell me the newer model for the price of the old one, a savings of $400! Noone sells this receiver for that small of an amount, unless it's grey market. But these guys are an authorized reseller for Denon. I gave the go-ahead, they shipped it out, and I got it from UPS within a few days, packaged well and in good condition. Full warranty. Will order from them again. |
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No problems at all with this retailer. This was the first time I have used them bought a Canon Z45 at a GREAT price and received it as expected on time. I will give them some business again. |
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Well, I admit that I was skeptical when I ordered from this website. I have fallen victim to appealing low prices only to find they are a typical �bait and switch� organization. After reading some positive reviews though I decided to take the plunge once more and hold my breath. I ordered a Panasonic GS-300 camcorder for significantly less than similar competition. I placed the order on Friday and received my package on Monday. I got a confirmation e-mail and tracking number the same day. I never received any phone calls trying to sell my accessories nor did it ask me to call to verify order. I just hit submit and got my order three days later. The item arrived in great condition, well packaged, and genuinely sealed by Panasonic. Everything was in tip-top shape�.I�m very excited about the product. I highly recommend this website, it was one of the best on-line experiences I�ve ever had. A+ |
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Ordered a Canon ZR600 camcorder at 1 PM on Monday. I received it as ordered (working and complete) by noon on Tuesday! 23 hours from order to arrival at my house. Now that is fast! |
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Very positive experience. Had the lowest price I could find on the Airware (portable XM radio) and next-to-free shipping (6 cents). I placed the order at 2AM on a Wednesday, had the tracking number at 5:30PM that day, and the package showed up at 8AM Monday. I'll definitely check their site the next time I shop. |
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Purchased a Canon Optura 40 camcorder from this retailer. Got a great price, ordering was painless with no pushy salesmen asking you to buy their accessories. Unfortunately at the time, there appeared to be a shortage of this product as other retailers also noted the same. I did have to wait 3 weeks for them to find the product at their retail store and send it to me. Fortunately for me, I did not need it right away and if I had to order it again from another retailer, I would not have gotten a better deal. I received the unit in great condition. Would recommend this retailer for their great prices but call before making the purchase to ensure the product is available. I would definitely buy from them again, as long as I do not need the product right away. |
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Ordered Sandisk Ultra II Compact Flash card.
Took a long time to finally get it delivered by DHL.
Upon opening the package I find that 6ave sent wrong card - CD instead of CF, even though on the invoice enclosed with the item it clearly stated CF.
I call them up, and the phone is answered by a person, and that person gives me a RA# and tells me to wait for return postage in the mail.
DHL again takes a super long time to deliver the sticker, which I put on the box and send back to 6ave.
2 weeks since I sent the thing back. No refund, no emails, nothing.
Eventually got the refund. Phone by their customer service is picked up promptly, and they are helpful. Upgrading rating for that reason. |
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Purchased a Sony KDFE60A20 - Excellent service, ordered online and a phone call follow-up, no wait time, shipped within 3 days as promised, TV arrived in excellent condition, very pleased all around. Great Job Thanks, 6th Ave. had the best deal going on this unit. |
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Took 3 business days to ship an in-stock item, but that's within the limits shown on their web site. |
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I Had a very bad experience shopping at the store on Route 22, NJ. I went there to purchase a professional camcorder that cost around $3000 for my birthday. The salesmen were very unprofessional, a couple of them kept on forcing me to buy other stuff that I clearly expressed to them I did not want on multiple occasions. At one point one of them got visibly upset, I could not understand that at all, just because I wouldn't buy extra accessories and a 4 year warranty and what was suppose to be a $3000 purchase turned into a fiasco, I walk out the store empty handed but was happy that I got away from these two lunatics, then I drove down to NY and purchase that same Camcorder from a well known store on Park-Row painlessly, although the tax, and the traffic was a little rough, but It was nothing compare to these psychos! at 6th Avenue store in NJ. |
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Great prices, good communication, prompt shipment of products ordered. |
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Originally ordered two Sony DVD players. A low end and high end. Neither player worked as advertised. Players were received the day after being ordered. I called for a RMA and was given one without a hassle. Full refund was issued within a few days. Ordered a high end Toshiba DVD player. Cost was the best I could find. Shipping was .06 (six cents). Order received the next day.
I would highly recommend this vendor. Called customer service a few times. They were knowledgeable and very courteous. |
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great services, item shipped as promised, salesman was helpful and knowledgeable, a pleasure to deal with. |
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6th ave electronics are the real deal. Ordered a Sony DSC-T7 from them due to their good reviews on this site. Used 6c UPS shipping ("almost" free) and it arrived within a week, which I guess is reasonable for UPS ground.
Packaging was good and product is accompanied with all the mentioned accessories. Will shop there again as long as the price is attractive. |
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Ordered a Sharp lc-37D5U lcd tv on Wednesday afternoon thru the toll-free number. I had done extensive web research both on the tv and the seller. It arrived on the following Tuesday, was delivered and unpacked and set up in my home by the driver and myself. No shipping damage!
The ordering process was low pressure--an extended warranty was offered and declined by me. Did an admirably thorough job of verifying my credit card, probably because of the amount involved.
In summary, I was most pleased with the price, shipping charges ($.06), ordering experience, and delivery speed and service. I would not hesitate to order from them again. |
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Purchased my camera from this company after reading all it's great reviews
Ordered it on Wednesday evening. Paid for 2day air
Was told it would be here on Monday (today)
Today>No camera! I would have expected to be at least notifed, instead of expecting it's arrival today. Instead I had to call them. Called company, they said even though I paid for 2day air, for some reason it is being shipped ground! Was told my card would be credited the difference. That doesn't help, since I will be on my vacation by the time my camera gets to my here. I am needless to say a very, very...dissapointed customer. |
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Ordered a Panasonic camcorder based on the lowest online price I was able to find. Received call next day from pushy salesperson looking to "verify my credit card information"? No, he was really looking to upsell me on accessories and/or extended warrantees - No thanks! Several days later, before the item was shipped, I unfortunately needed to cancel this order but I was told I could not do so at this point. I was instructed by 6Ave to refuse delivery, which I did. After 30 days and numerous calls I still did not have my refund since my credit card was already charged. The people I spoke to had no clue as to what was going on or why processing my refund was taking so long. I was even told by a not so friendly "supervisor" that the issue would be resolved in a few days which of course it was not. I had proof that the item delivery was refused and received back by them at their warehouse so I decided to take matters into my own hands and I filed a dispute with my credit card company. I was issued a conditional credit for the full amount. I just received word from my credit card company that they completed their investigation, found in my favor and that the credit they issued me will become permanent. I've made 100's of online purchases in my life and this experience was the ABSOLUTE WORST ever. I will not consider doing business at this place ever again. |
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ordered panasonic dmc fz30 on 23rd, got the confirmation email immediately and with 6 cents shipping, the camera arrived on 28th, although it delivered to my doorway without acquiring signature. all manufacture accessories are in the box and the camera is great. |
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Super easy online order of Canon Optura camcorder. By far the best price among "Trusted Stores." I received immediate email confirmation of order, and received shipping confirmation the next morning. Arrived ontime and in perfect shape. Would order from these folks again! |
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I ordered a Toshiba 62HM84 DLP TV from them. They sent me a shipping confirmation which turned out to be phony. I called cust. service and was told by Peter that they didn'thave the item. He offered me a 62HMX95, which I accepted. Wasn't shipped when promised either. After a week of this I finally cancelled the order and bought from Buydig.com. I would NEVER deal with these people again. Their promises mean nothing. |
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Ordered the Canon S400 and 3 days later received the S410 at same price(guess the 400 was out of stock and they shipped the newer 410 so there was no delay); excellent site, no hassle, very quick service |
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Ordered Panasonic DMR-EH75VS. 6TH Ave had best price and shipped promptly. My only complaint was the packaging of the outer box. "Popcorn" all shifted to the top leaving the bottom uncushioned. Also, FRAGILE was on the mfg's box (inside) but not on the outer box. Otherwise, I'm completely satisfied with 6th Ave. |
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SanDisk Extreme III 1 gb SD card listed as 'in stock' at time order placed on 4/17. Spoke with Alan on 4/19 who said the item would ship 4/20 or 4/21. Spoke with Vanessa on 4/20 who said item not in stock but delivery expected 'any day'. Web site still shows item 'in stock'. I cancelled the order. |
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Ordered Panasonic Lumix DMC-LX1K Black Digital Camera. Order was placed online around 9pm following link from pricegrabber.com. In few hours received email confirmation. Next day received shipping confirmation and tracking information. I was a bit reluctant to order from them but did anyway due to low price and 6c shipping charges. Delivered in 2 business days. Very satisfied. |
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Excellent experience. When checking out the lowest prices for a Sony Mini DV Camcorder, I came across the usual, questionable New York shops. I also came across 6th Ave. in New Jersey. I decided to give them a shot. I'm glad that I did. I ordered Thursday morning and the camcorder was delivered to my house in Maryland on Friday afternoon. No annoying, high-pressure callbacks. No gray market products. No bait and switch. I just ordered and the factory-sealed, made for the U.S. camcorder arrived. I will definitely use 6th Ave. again. |
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I ordered a Panasonic plasma TV from 6th ave after debating where to get it from based on the horror stories that you hear from internet purchases. But based on price and reputation I went with 6th ave Electronics and I'm glad I did. The TV was delivered on the day as promised, and 2 workers carried the TV into my living room in the exact spot I requested. Not bad for 6 cent delivery. The TV was delivered in excellent condition as well. The only negative was that I was promised a call the night before the delivery date to confirm either am or pm delivery time, which I never received, but after calling them in the morning they confirmed pm delivery. Bottom line, I would totally use them again and recommend them to others. |
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Order a elura 100 camcorder and the website said
16mb mm card included.didn't receive card, called customer service and they said it was a mistake on
website, so i agree to buy the card, waited two weeks,still no card. called and talk to manager and he said they would send me a free card. still waiting for card been another two weeks. Never buy from this place again....... |
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Smoooooooootthhhhhhhhhhh... I have had my ups and lows on internet ordering. But these guys are simply neat. No hassles. Great price. Timely delivery. And of all the customer service just answers your question and not a word more. That was the highlight. No hidden charges. What you ask is what you get(at last!!!). I would definitely buy from these guys again. I have already recommended them to my friends... |
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Decided to spend the extra bucks for the 2000 because of it's low light capability.
Just got my two Sony cams dvc2000 and dvc72 in the mail. They were in factory sealed boxes with a full US warranty from an authorized dealer. And they work fine straight from the box.
OK! The 2000 came with PIXELA and Picture Gear. The 72 came with imagemixer. Everything was double boxed and my charge card was charged well after the merchandise was shipped. This is my 3rd year of buying stuff from 6th ave. I have never been less than pleased with their great service. I will buy again and again. Thanks guys. |
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Ordered a JVC Home Theater Systems it took 8 days before they shipped the item and another 5 days to recieve it. Almost 2 weeks after order before the item arrived. I will not be buying from here again. |
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I ordered a Panasonic DVD player for a friend from 6th AVE. Ordered on 1/25/06 listed as in stock. No shipment for the next 6 days. On 1/31/06 I called and spoke to Ray and cancelled asked for a confirmation number, he told me it�s the same as the original order number. They apparently cancelled it which should not have been to hard since all they had done at that point is send a automatic email.
For the extra couple of bucks I ordered the same thing from J&R and had it the next day.
6th AVE may have a low price but I suggest only dealing with retailers that are competent. |
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Excelent experience. Ordered late friday night and order was processed on monday and began shipping soon thereafter. They didn't have the model I ordered in stock (Pioneer 7400 indash CD/Mp3 car stereo) so they upgraded me for no extra price. Arrived on time, and well packaged, I'll suggest this site to my friends and order again if I need something else! |
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Extremely satisfying shopping experience. I was in the market for a Sony camcorder that just hit the streets and was not yet available from many retailers (DCR-PC330). A price search through CNET introduced me to 6ave who not only had a very competitive price but they also turned out to be an authorized Sony retailer (per Sony's website). A quick check on Resellerratings sealed the deal. I called on Monday 10/20 (late afternoon) to verify availability and delivery by the end of the week. The sales rep, who was already familiar with the model, said it would ship the following day. I went ahead and placed the order. On Tuesday afternoon I received an automated email indicating my order had shipped and it also provided a tracking number. As expected, the camcorder arrived on Thursday morning. The product was well packed, it still had the Sony factory seal, and I found it to function perfectly. I will not hesitate to order from 6ave again. |
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This was my first on-line purchase from 6th Ave. Since I live in New Jersey, I have shopped at the store before. I went to my local 6th Ave. store and priced the camera I had chosen (Panasonic Lumix DMC-FX01S). I discovered that it was $80 more than the same camera purchased on-line.
Since 6th Ave. had a decent rating (7 or more is what I consider decent) and the on-line price, even with sales tax, was very competitive, I decided to purchase the camera from 6th Ave.
I ordered the camera on Monday morning. Tuesday afternoon, I returned home to the dreaded call from Walter. These calls are usually to up-sell, but I wanted the camera fast so I decided to return the call.
Walter wanted to checked the model of the camera and asked if I wanted memory and the extended warranty. I said no and that was it. He told me that the order was being processed and would be shipped soon.
On Wednesday morning, I received an email from DHL stating that the package would be delivered that day. The package was in my hands by noon.
Except for the call, everything was perfect. I will certainly use 6th Ave again. |
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I purchased a camcorder online on Saturday with two day delivery, the UPS guy was there on Tuesday. Top quality service, product is perfect. Buy from these people! |
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I do professional photography with sierradigitalservices.com and frequently use pricegrabber to locate low prices and high reviews. I then check resellerratings to confirm ratings. I had to have a video camera for a shoot and needed it fast but my usual online merchant was on backorder. Rather than place my order online, I called 6AVE and expected the typical NY pressure, rush and cranky sales person. I spoke with Joe Nanna and received patient, calm and unpressured assistance. I asked if my order could ship that day, he said he would do his best. My order shipped that day, I received it as promised and the price was great. I will definitely use 6AVE.com again. |
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